not enough pull currency
so what ive noticed (after reaching rank 40 and playing the game for over 10 hours today) is that the gacha, at least limited skin, is kind of f2p unfriendly. You do get quite a few pulls in the beginning, from progression and the gifts, but these are one time only. Other than that u dont get the pull currency from dailies, commissions, chests or quests. The only way to get it is basically buying the log in pass, battlepass, bundles and currency packs. for a f2p player the only pulls are basically only mail reward, log in events and progression thats it. They need to give more pull currency.