Check the pdf at the link to read everything that MUST be done to improve the game for EVERYONE and avoid EOS. It concerns story, immersion, presentation, gender discrimination, customization, a variety of options based on players' taste. The game feels like a waste of time and my patience is not limited. There aren't in-game surveys, so I'll leave my feedback here:
https://discord.com/channels/1151845196603076680/1562202365367554139
尚良
I really respect how much thought you've put into this, so let me be gently honest with you: your requests are very unlikely to get a response, since from a Chinese player's perspective, most of them would be seen as unreasonable. Rather than letting the game frustrate you, may I suggest exploring Western/EU DEI-focused games instead? They tend to offer exactly the kind of representation and customization you're asking for, and you might find a better fit there.